Privacy Policy
Last Updated: October 23, 2025
Introduction
Duffy's Outdoor Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and property address when you request a quote or contact us
- Service Information: Details about the tree services or land clearing services you're interested in
- Communication Records: Records of phone calls, emails, and messages exchanged between you and our team
- Website Usage Data: Information about how you use our website, including pages visited and time spent
How We Use Your Information
We use the information we collect to:
- Provide accurate service quotes and estimates
- Schedule and coordinate tree service appointments
- Communicate with you about our services
- Send follow-up information and service reminders
- Improve our website and services
- Respond to emergency service requests
- Comply with legal obligations
Information Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Third-Party Services
Our website may use third-party services such as Google Maps for location services and contact form providers. These services may collect information as described in their own privacy policies.
Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Phone: (845) 514-4469
- Email: duffysoutdoorservices@gmail.com
- Address: Kerhonkson, NY (serving Ulster County)